Good morning, Dayan.

Here’s how your AI front office is performing.

Qualified leads48

+18.4%

Bookings requested17

35.4% conversion

Revenue influenced$38.6k

+12.7%

Median response0:08

24/7 coverage

Recent conversations

Across voice, web, and SMS

CustomerRequestStatusValue

MRMarcus ReedVoice · 2m agoAC stopped coolingQualified$450–$850

SMSofia MartinezWeb · 7m agoElectrical panel upgradeEstimate requested$2.8k–$4.2k

ATAlex TurnerSMS · 12m agoRoof leak after stormUrgent · routedHigh intent

JWJamie WilsonWeb · 26m agoAnnual HVAC maintenanceFollow-up$189 plan

Last 7 days

Healthy

94/100

Grounded answer rate97%

Successful handoffs100%

Unresolved conversations3

Suggestions never change the live agent without approval

3 pending

Owner correctionClarify weekend emergency fee

Proposed answer: weekend dispatch begins at $189 and final pricing requires technician confirmation.

96% confidence

Repeated question · 8×Add mini-split maintenance policy

Customers are asking whether the maintenance plan covers ductless mini-split systems.

88% confidence

Qualified conversations

Website

SMS

Voice